CUSTOMER SERVICE
Important
Our mailing address for payment of freight invoices has changed Please note that our mailing address for payment of freight invoices has changed effective immediately.
Our new Payment mailing address is:
Southwestern Motor Transport, Inc.
PO Box 4423, MSC# 500
Houston, Texas 77210
SMT Regional Operation Locations
Truckload Operations
Center
Toll free: 800-531-5354
Local: 210-515-5501
Dallas Regional Customer
Service Center
Toll free: 800-232-1415
Local: 972-241-2266
Houston Regional Customer Service Center
Toll free: 800-992-2768
Local: 713-692-1093
San Antonio Customer
Service
Toll free: 800-531-5354
Local: 210-515-5501
Laredo Regional Customer
Service Center
Toll free: 800-531-5355
Local: 956-722-7551
Austin Customer
Service
Local: 512-272-8207
Local: 713-692-1093
El Paso Customer
Service
Local: 915-772-9575
Harlingen Customer
Service
Toll free: 800-323-4525
Local: 956-423-2135
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Online Requests
Transit Information
Inquiries
Why Choose SMT?
98% Company wide on-time service standard- Low Claim ratio less than 1/2 %
- Responsive and Flexible to our customers needs
- Financially stable – Dun & Bradstreet rated
- EDI Capabilities
- Optical Imaging System
- Satellite/GPS tracking of over the road & city units
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Ship, Track and Manage
Quick, detailed tracking of the current status of your less-than-truckload shipment
Reliable Service
Present day operation that includes multi-state LTL coverage and network partners.
Reliable Service
From border to border with six thru-trailer entry ports into Mexico and thru-trailer service
Reliable Service
Wing Express Delivery gives our customers an option for their expedited ground & air deliveries
Reliable Service
Consolidation and distribution services have been a great help to many customers
Customer testimonials
A few of the nice things our customers have to say about SMT
Contact us anytime: 210-661-6791 | Custserv@smtl.com
